Dear USPS,
I think I’m done trying to be sympathetic for a while. I am trying to be nice but today was just unnecessary. I know you’re understaffed, overwhelmed by Covid affecting your workers, and then of course there’s that guy who calls himself the “Postmaster General” who just keeps eviscerating you.
I get Louis DeJoy as Postmaster General is a postal service killer and a jackass, but seriously? We are the people who always have a clear front walk and don’t block the mailbox…even with snow. I am the one that leaves homemade cookies in the mailbox at Christmas for Pete’s sake.
The above package toss was not the work of our normal postal worker or normal substitute. It was some new guy. This was not a heavy box. The path was not blocked. No dog was gnashing teeth and barking. Dude just didn’t feel like getting out of his truck.
I have mail from November and December that just never appeared. A lot of Christmas cards I mailed just never were delivered. I track every package and I signed up for “Informed Delivery” so I can keep track of mail coming to me. On average, “Informed Delivery” mail arrives 2-3 days after we get the email telling us what is coming, if it arrives.
Our mail sorts through Wilmington, DE which is something that in fact, President Biden did while Vice President. Our mail used to get sorted through Southeastern, which of course makes sense. It has never made sense the Chester County, Pennsylvania mail gets sorted through Wilmington, Delaware. We have had problems for years, but since 2020 we hold our breath every time we are expecting something, or mailing something.
Normally we don’t have a problem at the local level, but lately it’s been rather haphazard. We all know if the mailbox is blocked even by snow that none of us on the road will get mail. That has been getting challenging for all of us including our township snow plow drivers because we’re simply running out of places to move the snow. But this today? Just blows my mind because dude had a clear path and he just chose not to get out of the mail truck and chucked my package.
Please, we are trying to not complain, but today was ridiculous.
Customers deserve better. Heck your workers deserve better. But the guy today? He should NOT have done this.
I have been thinking about USPS since Saturday morning when I was “stuck” at the Valley Forge Post Office for an hour. There was 1 woman working for the 2 hours the little office was open that morning. Her “register” got stuck on the checkout screen just before my payment for sending 3 packages Priority. She tried everything she could on her own to clear the screen because she knew she would be on the phone for an outrageous amount of time waiting for someone from their tech services to help her. Well, she was right! I couldn’t leave because my packages were scanned but not paid for. It was outrageous that she had to wait so long to get help to do her job. The gentleman behind me was adorable, stating that Europeans wait in queues for everything they need to do in life and they chit chat with their neighbors. We did that. We were friendly and sympathetic to the postal worker. It is still a national embarrassment that our postal service is so poorly managed.