I have spent two mind numbing hours messaging Amazon customer service in third world countries.

You see someone sent me that book in the photo at the opening of the post. only as is the case with Amazon there was no gift message. So I was contacting them to find out who sent me the book so I could say thank you.

But Amazon’s “security protocols” won’t allow them to tell you who has your addresses and sent an unsolicited item, probably a gift but in today’s world, how do you know unless you know who sent it? And how are you supposed to know who sent it if they won’t tell you?

Supposedly they will contact who sent it and ask them to contact me. I am not, however, holding my breath.

Amazon’s customer service sucks. So does a security protocol which doesn’t make allowances as far as making people feel safe as far as being the recipient of a mystery package. How’s that for smart brevity?