….and then the cavalry came

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Today we saw PECO trucks and workers. They came to get my remaining neighbors’ power back on, and I was especially happy for my neighbors who had a tree go through their roof and punch part of it in.

We went up to the PECO crew to say “thank you” and as we turned away we heard one worker say to another worker “they are the only people who have said thank you to us since this began.”

Wow. I was surprised. Why? Because no matter how PECO handled outages, it was not the fault of these guys. They are the cavalry. When you see them you know the end of the ordeal is near. And we had a really nice crew of guys on the street and they looked as exhausted as we still feel.

I am so glad it is Sunday. I am not thrilled it is snowing yet again and it is a nasty, biting, icy and cold snow. But at least the destruction that is laying against my house and woods looks better with a little white frosting.

Next comes the circus of adjusters, insurance, clean up and repairs for us and so many others. I can’t wait for the couple thousand pounds of tree to be off my house.

I hope too many people don’t get sucked in by public adjusters because all they do is take a tasty percentage of whatever your insurance company gives you and in my opinion they can badly slow up the process.

I know people still without power. I think they must feel worse than I did before my power came on. This storm frayed the nerves and good nature of many. I definitely understand. I am not going to say I know how they are feeling, but I understand.

This storm I think PECO tried harder than some other times but part of the issue is we have an aging infrastructure that no one seems to want to deal with. I also think their automated reporting system needs tweaking.

Another issue I see are the municipalities that really tell residents absolutely nothing. I never saw or heard anything from my municipality. Maybe they have an email list or text list that not everyone knows about? In their favor however is the fact their public works guys really take care of the plowing. Those East Whiteland public works guys work their tails off and are super nice.

A lot of municipalities maintained communications with residents or had email lists and text alerts. It is easy to feel isolated in a storm event like this so I commend those who stayed in touch with residents.

Friends forwarded emails to my phone from their townships and boroughs, supervisors, and commissioners. They were good enough to tell residents updates on power outages and things like road conditions including what roads were open and closed.

But onward and upward, right? We need to learn a little something from craziness like this, right?

I learned it was really hard to just sort of be at the mercy of Mother Nature and then to accept that we had absolutely minimal control over things while all the while looking at the mess the storm made. I know it could have been much, much worse. I hope there is no next time, but if there is at least I know how it all goes now, right?

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2 thoughts on “….and then the cavalry came

  1. We are fortunate in the Boro of West Chester, that several years ago, they had set up a notification system to alert residents by email, phone and cell phone of issues affecting the boro. Residents sign up for it on the boro website. They kept us informed through the week and were the first to notify residents that the red Cross had a mega-shelter at WCU open on Wednesday night for a 1,000 person and pet friendly.

  2. This storm was indeed a bad one. I saw the worst in people but, I also saw the best. I saw people bring meals to older folk who refused to leave their property. I saw many PECO employees work from sunrise to way after sunset. Their only break when a grateful customer brought them food. And people DID bring them food. And people thanked them…..at least around here they did. Maybe that is the difference when one lives a rural lifestyle…you ARE grateful. You DO thank people and you realize ‘there but for the grace of God’.

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