I am about to talk about an issue I am not experiencing personally, but as I have started to see the issues crop up more and more in Chester County community groups, I figured it can’t hurt to put the problem out there. And the problem is simple: AmeriGas isn’t delivering the way they should be.
It’s winter, it’s cold. And no one wants to run out of fuel to heat their homes. A lot of people in Chester County use propane to heat their homes. A lot of people are signed up with AmeriGas and in several social media community forums I have seen posts, including today, about people coming close to running out or having run out of fuel and AmeriGas keeps telling them they’re going to deliver only they haven’t.
I am paying it forward and putting this issue out there. It’s cold this winter and we’ve had a lot of bad weather, so people expect delays with delivery of home related services like fuel. But when folks are told they were getting a delivery and then there is no delivery and then people keep being told they are on a special list but no matter who they talk to can’t actually get the fuel delivered, it’s just not fair.
Further complicating matters when you are running out of fuel and waiting on AmeriGas, is the legality of who owns the tanks. Most people rent their tanks. And if you rent your tanks other companies don’t want to deliver propane because it’s somebody else’s tank.
I did a little research and this is a problem with this company from coast to coast. AmeriGas has issues. A reporter from North Carolina recently did a story on the issues people are having with AmeriGas. (CLICK HERE ) after he did his story he got emails from as far away is Pennsylvania.
And a very unscientific and just general matter, I noodled around on Facebook and I put in the search term AmeriGas delivery problems and I came up with posts from people in groups all over the country.
So AmeriGas what gives? I am not hearing these complaints about any of the other local companies that deliver propane.