Can you believe it? That rotting structure in the photo above used to be a family’s living space. Until a devastating fire, Christmas 2016.
It’s now July, 2021. Obviously if the property owner was going to restore from the fire damage they would have already begun something, wouldn’t they have?
East Whiteland Township it’s quite the contrast with the cram plan new construction apartment building going up across Lancaster Ave isn’t it? On one side from the WaWa west is the burned out place and what some describe as poverty row, and the zest for new construction that looks cheap, but will be anything but affordable across the road.
Like a Tale of Two Cities, huh?
And to end this post is a potpourri of photos of this broken down wreck of a structure going back since the fire occurred. It’s time this structure is removed, because it’s about to completely crumble. It can’t be safe, can it?
Never heard of them before the spamalot e-mails. They always invite me to these fakakta seminars:
I lead myself and I am my own team, so why do I need their expertise? Oh and here is who they supposedly are, again, right here in Malvern:
Funny thing is…they are the same address HR Morning, Progressive Business Publications, and Learn Excel Now…Learn Excel Now also sends me junk e-mail.
Oh and the reviews of these spamalots is very amusing. See this wee snippet:
384 Technology Drive is a hopping place. This is the Kingdom of Spamalot. And they do not take you off of their lists you did not ask to be on in the first place.
What is totally amazing is some troll reached out to me from LinkedIn who claims to work for this company and well I’ll let you read his unsolicited message for yourselves. What is it with these people? I’m not a user. I don’t want anything to do with them. I never saw them out. I never signed up for anything. It’s Spamalot and apparently this is King Arthur:
Maybe I will hit up AG Josh Shapiro on Twitter to ask him about Spamalot Malvern.
As my readers will recall I wrote about Whitetail Disposal a few months ago. It concerned their door to door reputation during COVID-19.
When Whitetail Disposal showed up at my door last summer. The guy was clean cut and neatly dressed. No complaints there. He was easily identifiable as one of their employees. No complaints there. But when a homeowner (me) says she is uncomfortable with a door to door solicitation during COVID-19, and you should leave and here is what you shouldn’t do:
1. Don’t tell the homeowner you aren’t doing anything wrong. You are by arguing. 2. Don’t keep standing there waving your badge and saying you have a permit to solicit when the homeowner has asked you to leave. That’s called trespassing. 3. Don’t go to leave by cutting through people’s properties to get to other properties, that is still trespassing!
I wasn’t the only one who had this experience and I went to my township and so did a lot of other people. A lot of people called my township out of concern. Aggressive door to door solicitation is bad enough in regular circumstances, this was during full-blown COVID-19.
One of the things that bothered me the most about Whitetail doing this during COVID-19 is if you said no to one person soliciting, a lot of times another person showed up a day or two later. When a homeowner says no, no means no and you market on a list that it’s do not solicit.
This even came up as a topic for discussion at one of our township meetings. (See East Whiteland 9/9/2020.) I would say their company rep was a smacked ass on that Zoom meeting. He told them everything they wanted to hear as far as I’m concerned how they do better and they do this and they do that but what do they do really if they keep sending reps back to places they were asked not to return to?
Flash forward to literally 10 minutes ago. I have to tell you even I am astounded by the brass balls on these people at Whitetail as they showed up on my street…AGAIN. And the neighborhood text chain went off immediately when they started door to door (a young woman with long dark hair, black t-shirt ) and I said to my neighbors I know exactly who it is and NO you don’t have to open your door to them —-it’s probably that trash company Whitetail…and sure enough it was.
This time it was a young woman with dark hair probably I would say early to mid 20s I’m about 5’ 6” so I would say she was probably close to my height.
When she got to me I was holding my phone, and I think she thought I was recording her but I wasn’t. Not that I would be outside of my rights to do so on my own property and on a public street.
I asked her what she was doing here. She said she was from the “trash company.”
I said which trash company.
She said Whitetail.
I said to her you already solicited on the street and she said “oh well we come back every year.”
I said everybody on the street asked you not to come back. Not you (her) personally of course but whomever was soliciting at the time. And I also said I went to the township about it, so again please tell me why you’re back here. She did not have a response to that question.
Next she said to me “well we have permits.” I said I am aware of your permits . But I am also aware of the fact that if residents ask you not to solicit them and you come back repeatedly that becomes a problem for your permits.
(I did not point out my no solicitation sign which is out plain as day.)
I told her to leave my neighborhood. (Yes I actually did because I was definitely pissed at Whitetail’s disregard for my neighborhood and the neighborhoods of others.) And because I was holding my phone and because she wasn’t sure if I was recording her or not she left.
So no I don’t have her on video but I have her car. I am sorry at this point I wasn’t close enough to get a picture of the tag. Also technically she was probably parked too close to our stop sign. I will note that Whitetail solicited a friend of mine who also has a no solicitation sign was also re-solicited. They also told Whitetail last year not to come back. Yet like spotted lantern flies, here they are again?
And I just called my township again. I just can’t believe that when they are asked not to come back they come back. I wouldn’t use them for that reason alone. People who do that have no respect for residents.
Whitetail is aggressive and as the screenshots I am including indicate, they still seem crappy.
Whomever you choose to provide services to your home is ultimately your business as the individual. But I will tell you that I am not going to have somebody performing any kind of services for me who doesn’t respect anything except the sale they are trying to close. I would never choose Whitetail or recommend them due to their door to door tactics alone, and it is my right to say so.
UPDATE: I am going to update this post to let you know how truly impressed I was by Lowe’s executive escalation customer service. I don’t know exactly what they call themselves but they come out of corporate and they were amazing.
My second part of my delivery went off without a hitch last evening, and the driver came from the Reading area which is usually where Lowes deliveries seem to come from for me. This driver (as opposed to the one I had a problem with who came from someplace else) was so nice, pleasant, professional, and really skillful with a big truck and forklift on a small street.
I also sent this to your CEO Marvin Ellison. I am also going to hit him up on Twitter.
I pay for Lowes to deliver heavy things. It’s a bit pricey for delivery. Usually everything is flawless, but today has been a disaster and I’m pissed.
I ordered bagged gravel and rocks. I order gravel and rocks for my garden pretty much every year.
Today’s issues began with your XPO delivery service calling my house at 6:45AM this morning. An automated call. That is not satisfactory. It woke everyone up.
I had a Ryder rental truck show up about 20 minutes ago. With a partial delivery and the guy did not speak much English and was visibly annoyed with me because he couldn’t understand me, and he almost took out my mailbox! And a really big flower pot!
He wanted to just dump 30 LB bags of rocks on my front walk and go. I NEVER TAKE HEAVY DELIVERIES THERE! Why? Because blocking a front walk is a problem. Deliveries actually go less than 15 feet to the left. It’s not like I’m asking them to cart stuff all over the property so what’s the big deal? I’m still a customer correct?
The second part of my order is somewhere. I am not sure when it will arrive.
So I also try to call XPO. The first time the woman can’t hear me for some reason and just hangs up. The second time I reached a man in the Philippines who seem to understand me pretty well and was very nice but he wasn’t really helpful.
Then I try to call your Lowes corporate offices and I can’t get anyone on the phone because magically your offices are closed even though it’s still the business day. Did I mention I work from home and you are causing me not to be able to work from home because I had to put everything on hold to figure this out?
Let’s go back to the first driver not only was he not speak English he wasn’t wearing a mask I guess it’s hot so I guess he won’t want to wear it while driving, but when he speaking with a customer face to face he should be wearing a mask, or offer to. I don’t know if he’s vaccinated.
Please note I am giving you a picture of the truck and how close it was to my nice new mailbox.
If I am paying for a service I expect that service to be good. I don’t expect to have to figure out why I have a split delivery when nobody told me I was having a split delivery and I also should not have to deal with delivery people who do not speak English and it makes you wonder if they have a valid drivers license?
I have loved the historic village of Yellow Springs down Art School Road in Chester Springs for years and years. I was first introduced to the village by my late father. He loved the art show and the antique show the village no longer hosts in the fall (but should.)
We would come out to the village, attend the art show or antique show and have lunch at the now closed Yellow Springs Inn. At first the restaurant was in the building known today as “The Washington”, then it moved to the Jenny Lind House.
Truthfully the history of Yellow Springs Village is so very interesting. As a related aside, Margaret Holman is but one of many women who played important and pivotal roles in this village over time and throughout its history. Now we add my friend Meg Veno to that list of historically important ladies. With her renovation of the Jenny Lind house and the amazing adaptive reuse that still nods to the past in process, she is bringing new life and a fresh set of ideas to Yellow Springs Village.
Restoring Jenny Lind is so positive for this magical village. And I was so glad to see people out enjoying the art show and picking up their box lunches from at the Jenny Lind today!
The restoration is not complete there are still at least a couple more months of solid work ahead of them. But today I had the privilege and honor to see the progress and how the renovation was coming along. I was literally almost reduced to tears. I had no idea that once upon a time at a Life’s Patina Barn Sale when Meg mentioned to me that she was looking for another project, and I happened to tell her that the Jenny Lind house was in bank foreclosure and the restaurant gone, that this would happen.
I was thinking today when you mention to people that a great historic asset is for sale you never know if anything will ever happen. A lot of times it doesn’t. And this time it has. And the transformation is as magical as it has been watching Loch Aerie come back to life. Completely different periods of history and styles of architecture but both have these spots in my heart.
Oh and the lunches sold are a preview of what we can expect in the cafe to be? Amazing! And it was all environmentally friendly packaging down to the disposable wooden utensils.
I am including photos I took a few years ago of the Jenny Lind when it was the restaurant so you can fully appreciate the remarkable and painstakingly gorgeous restoration. The Victorian decor of the former Yellow Springs Inn was never right for the structure although for years the restaurant was quite good.
Life’s Patina Mercantile & Cafe at the Jenny Lind House is going to be perfection.
The Ship Inn in Exton on Lancaster Avenue or Lincoln Highway is beloved to so many. Recently they got a television show makeover courtesy of Chef Robert Irvine and Restaurant Impossible.
I have to say well done! It’s wonderful!
Yes they are essentially getting a rave from me. I loved every minute! But I also have some other observations before I get to that.
The owner is working the floor. He is wound way too tight and he was is charge of the hostess desk when we got there…only we were marooned there for more than five minutes with no one greeting us. He also corrects his staff close to the point of berating them right there on the floor. He wasn’t yelling but the intent was obvious and it’s not something patrons wish to see. Hopefully he finds a competent front of house.
There is new life breathed into main room and the awful little booths are gone. Those booths were super uncomfortable and for a big room it was dark, it wasn’t airy.
Dark room no more. Clean and light and a design that so appeals to me because of the simplicity and execution of the design.
You are greeted crisp white walls with touches of maritime inspired brass rails, white bead board, and “sails” and a singular and fabulous ship cut out. It is this simple ship that is carried through on the tops of the menus and on the wait staff shirts.
At one end is the exposed stone wall with what looks like a semi-gloss clear seal. I love that look anyway and I think it looks fabulous.
The chairs are mid century inspired and SUPER comfortable with great back support while not looking clunky. The tables are very different but I think they will be a lot easier to maintain and they have a very clean look to them. Everything is very well spaced in the dining room it is not cramped.
They have some new cocktails. I chose the cranberry mimosa, which had just the right balance of everything. I enjoyed it. And I don’t drink very much so that’s saying something.
Ordering off the special prix fix menu is slightly rigid but I think post makeover they are getting their sea legs.
I ordered the surf and turf and wanted to substitute shrimp cocktail to start and waitress told me it was too expensive to do that. However I never said I would NOT pay for the up charge substitute, I would expect it. So I ordered shrimp cocktail separately and split it with my family. I love a good shrimp cocktail and it didn’t disappoint. And the cocktail sauce itself was fresh and had just the right bite.
With my entrée, I had the beet salad. Great vinaigrette, lovely greens, and I love beets anyway. The beets were chopped and I would’ve preferred a very thin slice to a little square, but that’s not really a criticism that’s just a personal preference on my part because I love beets. And they were red and yellow beets which are so pretty on a plate.
One thing I found surprising about the show makeover was the ladies room. The ladies room was surprisingly not refreshed. I think it would lend to the cohesiveness of the room makeover. It’s not that the ladies room is bad because it never has been, but I would suggest for the future that they take the design of the redone room and translate it simply into the ladies room. White bead board and white paint with a couple brass accents in that ladies room will really make a difference.
Now let’s talk about the lighting fixtures in the makeover room. Totally TERRIFIC lighting fixtures!! So many places fall short when it comes to lighting fixtures and the lighting fixtures are clean with a classic design that works so well with the room. And the lighting fixtures make you feel like you are on an old-fashioned teak yacht don’t know how else to explain it and I know that might sound weird but they’re great fixtures. The devil is in the details and they are spot on.
All of our main courses were amazing. We had crabcakes, Dan Dan noodles, surf and turf, and the ribeye. Compliments to the chef and our waitress for getting the meat temperature literally perfect.
We had various things for dessert. I had the sticky toffee pudding which I couldn’t finish, so half of it is in my refrigerator. But it was amazing. And sticky toffee pudding as one of those things that if it’s done right it’s just the best.
I went out of my way to take photos when people really weren’t around because I wanted you to see the room versus the people. They had a good crowd inside and out.
The wait staff as always is really nice, and I loved our waitress. She is one of those waitresses that is just perfect giving you the right amount of attention and not being intrusive or overly solicitous. And she’s genuinely nice. And that’s the thing— I always found the wait staff there pleasant and you can’t say that about a lot of places. The staff all seem to be working really well together and things were well-timed coming out of the kitchen and in the beginning our drinks were gotten to us quickly and our water, etc.
It was a fabulous experience as a guest, and we weren’t left hanging —- I don’t know how else to describe it. But you know what I mean sometimes when you go into a restaurant, and you feel like you are almost abandoned. Not tonight at The Ship Inn. They went out of their way to make guests feel special and I appreciate that.
I am so happy to see the new life in the old girl known as The Ship Inn and I wish them continued success from the bottom of my heart and I can’t wait to go back!
Make a reservation and check it out! Thanks for stopping by!
A postscript: The Ship Inn is only open for lunch Friday and Saturday which I do find inconvenient.