enough chester county spca, enough

ccspca pizap

Maybe I am post -surgical cranky, but I want to hear from State Senator Andy Dinniman and others on this.

I just had a WTF moment when a friend of mine texted me to let me know that the Chester County SPCA fired her (again) today. And oh yeah, they used the West Goshen Police Department to do it.

I am about to almost use a bad word: BULLSH*T

Once you get past the whole how-do-you-fire-volunteers of it all, I am stuck with how is it the Chester County SPCA continues to use a local police force like their own private security detail?????? (And yes my friend gave me one of the badge numbers but I am not disclosing this here as it is not the officer’s fault.)

Who is paying for this??? Are taxpayers/residents of West Goshen and Chester County on the hook for this misuse of municipal resources ???

I am completely and utterly disgusted. I hope the media eats the Chester County SPCA for breakfast. I hear some of the media is already working on stories.

I mean how can you get “people and animals together” when you keep using the local police as bouncers to fire volunteers?

And I thought it was bad when they used the police the last time…but two police cars to confront a woman????? REALLY????

usps they deliver for who?

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We have an awesome mail carrier. But I think the actual post office he is out of has issues. Frazer, PA in the shopping center to be precise.

We have had packages opened and resealed when they ended up being boring things like the vitamins I sometimes have to get delivered by mail because as a breast cancer survivor of a hormone driven breast cancer I need to take vitamins that don’t contain soy or other phytoestrogens and it is hard to find them at chain drugstores regularly. We have had things just not get delivered. We got a Christmas card written shortly after Thanksgiving the first weekend in March.

When something is damaged our delivery guy makes sure he speaks with us and doesn’t just leave it. Again, he is awesome and conscientious. But when we have to call Frazer and speak with Cranky the office manager it’s a different story.

Cranky is the perfect civil service type. He has his little fiefdom there and extends himself to no one, especially women. I used to think my difficult experiences were just me, except if you call the Malvern Post Office to see if they can help you and avoid Cranky they laugh almost…even they get it.

The first time I had to deal with this Cranky on a misdirected package, the first thing out of his mouth was not how can he help but rather did I try the USPS.com website. And every time I have to call, he is the only one who ever answers the phone and he always says the same thing, or occasionally he says something borderline rude or even sexist. Bottom line? He never goes out of his way. If you can get to the actual postmaster you can get help when you need it and he is very nice, but this Cranky is just perpetually cranky.

I find that frustrating. My old post office wasn’t perfect, but they actually attempted customer service at the post office branch level. Face it , after you try to either get a live person if you call the toll free number of the United States Postal Service or attempt via their convoluted website how to send an e-mail if you have a problem, you would naturally think it would be so much simpler to just call your local post office, right? Face it, most of us operate under the delusion that the postal service is still that folksy place where people who live in your neighborhood work.

Wrong.

They lose and mutilate mail. Stuff gets pinched and when you have the temerity to actually call them, you get attitude. It’s not just things that come through Frazer Post Office, it happens all over. I don’t get how we can have nice actual mail carriers and the office people aren’t . They aren’t out in the elements, they are in the offices. They aren’t the one delivering mail when the rain is beating down.

Today I realized something I had ordered had not arrived. So I tracked the package. The tracking said it had been delivered March 13, only I was home and I never received it. So where was it? And guess what happened when I called the post office actual office and got Cranky for a change? He asked me if I had used the website to track my package!

I had had enough today so today I pushed back. Yes I was snippity because I had checked the website and THAT is why I called. You know to see if I could file a lost package report or something?

So I just have to ask: when the United States Postal Service runs their multi-million dollar advertising campaigns stressing customer service and that slogan “We Deliver for You” I always think it should be “USPS, They Deliver for Who?”

And again, I want to make it abundantly clear that our regular letter carrier is awesome. It is the office Cranky and the problems with packages and mail I am less than enthused with.

I don’t order much. I don’t order super expensive or frivolous things. I think I should get what I pay to have delivered and also get packages that are un-opened.

the song remains the same

west vincent voicesAnd over in West Vincent, the song remains the same.

Children, we are grading on a new scale today: “O” for Obvious.

‘West Vincent Voices”?  Really ? So obvious in its intent and deliberately close to West Vincent Infos A/K/A Chickenman? (I am sure I will get hate mail on how this is all altruistic and genuine, but define genuine and beauty is in the eye of the beholder, right?)

Anyway, I got this mailing of a new West Vincent newsletter and had to giggle.  My first thought was I hope they have better virus software when they do this given the issues with the actual township-sponsored website. (And wow remember the explanation on why this occurred? Talk about tall tales, right?)

west voncent website

Not  that this new newsletter isn’t township sponsored, after a fashion. It definitely is.  It is what my jaded political sensibilities would call a cheerleader effort.

This all might be new fangled in West Vincent but they have been doing this for years on the Main Line. And as one of the Supervisors David Brown not only hails from the Main Line but was once aligned with certain factions and is a big part of this missive via e-mail list, well, yes, somewhat predictable.  You see they used to do that all of the time in Lower Merion and these websites and “informative newsletters” still pop up whenever an election season is on the horizon or they felt threatened over issues.

Here is what Dave Brown had to say on this open, unbiased, and ever-truthful latest installment of “As The West Vincent Turns”:

There has been another anonymous attack on a West Vincent citizen. This one was aimed at me; I’m accused of trying to throttle public participation in meetings.

Here’s the truth:

In Ken Miller’s temporary absence, I opened the January 27 Board of Supervisors meeting as Vice Chairman. I asked Tammy Swavely, our Township Secretary, to make careful note of questions asked during the “Public Comment on Non-Agenda Items” part of the meeting, so that, instead of answering them off the cuff, we could get and present full, careful answers at the next meeting.

Questions during the Non-Agenda Comment period are often out of left field, and neither supervisors nor staff may be prepared to answer them knowledgeably.  I think someone who asks a question deserves an accurate answer, instead of one given on the fly.

It’s different with questions about an agenda item: we’ll be acting on that item, and will have done our homework on the facts and issues, and can be expected to give informed answers.

The attack makes it look as if two of the supervisors conspired against the third. The three supervisors have a friendly, cooperative relationship, and as far as I know no two of us would betray the trust of the third.

And isn’t it interesting that this sort of gratuitous attack should be flung at township government when it was?

The very night before, there was a terrific public outpouring of support and appreciation for the performance of township staff and government during the ice storm.  That’s news.   And that’s also reality in West Vincent.

David Brown

Dave, I am not anonymous and even I said you were trying to thwart public participation, because you were. Tell the truth and shame the devil as my Pennsylvania German Grandmother used to say.  And I won’t even touch the ice storm comment.  Because while staff like the police and fire department-type personnel were fabulous all over Facebook the complaints about the beloved Roadmaster and his snowplowing abilities were rampant.

You learned this very tactic in Lower Merion Township.  This is what those commissioners do: they can blather on ad infinitum as long as they speak, but the public is put on a three-minute egg timer (five minutes if you are a group).  At the start of any public participation they tell you they will listen to what you have to say but won’t respond to you.  As a matter of fact, they as commissioners can decide to pull apart what a member of the public is saying but the public in question cannot comment back, or offer rebuttal.  Interactive dialogue is a four letter word. And trying to end run another supervisor to try to render them useless is one of the oldest political tactics in the book of political tricks.

Most of these people in West Vincent have no idea of what your old political ties were like all your years in Lower Merion, nor the political company that you kept.  And that is indeed a shame.  Because if they knew, they would have your play book, wouldn’t they? I remember the look on your face at that very nice cocktail party in the New Year. At first you were so thrilled that someone knew all you had done in Lower Merion.  Then I told you who I was and wow, Dave, you aren’t always such a good poker player.  Your face gave you away as you scurried away as fast as humanly possible.  You still don’t get that I would never have been rude to you in a social situation as someone else’s guest or anything remotely close.  As opposed to you, I wanted to make sure the playing field was level and you knew to whom you were speaking (as in a fan of actual good government and Chickenman.)

This newsletter is just the latest attempt to divert the public from Chickenman and a continued effort to try to undercut actual reforms.  It is the 2014 version of that Good Government for West Vincent and who did that again? Dave Brown and that Kit Troiler person? And isn’t it funny that this pops up but that old website favorite Government for West Vincent Township  and David Brown’s old campaign or whatever website appears to have been taken down?

My guess is they will have a website at some point because they have “parked” some web addresses:

WEst silly

Here is who is doing this  special newsletter.  I do not object to informative newsletters.  It’s just this is so politically obvious it is almost painful. Listen to what they have to say:

There’s so much good   in the worst of us and so much bad in the best of us that it doesn’t become   the best of us to be talking about the rest of us (Irish axiom)

WELCOME!

West Vincent Voices is brought to you by a volunteer group of   West Vincent residents who hope to inform and entertain readers with a    balance of news, opinion, and features about our community. If you enjoy our   first issue, we hope you will share it with your friends by using the Forward   button in the top right corner.

We would love to   receive your feedback, pro or con, and welcome your news and story ideas for   future issues. Let us know about your neighbor with a special talent or a   local business you’d like us to feature. We are also   interested in short literary works, art, photographs, and humor.

Contributions from   our readers should follow these guidelines: News articles and opinion pieces   must be signed with the contributor’s name or names and contact information   provided for fact-checking purposes. Original humor, art, photos, and   literature may be submitted anonymously or under a pseudonym. Personal   attacks, rumors, innuendo, etc., will not be accepted for publication. We   reserve the right to decide whether and when a submission will be published.

If you would prefer   not to receive West Vincent Voices, use the Unsubscribe tab at the top   or bottom of the page.

We look forward to   hearing from you!

Lee Calhoon, John Rieder, Sara Shick, Larry Stone westvincentvoices@gmail.com

Change is hard for people and change is obviously not an easy thing in West Vincent.  But the truth is if you live in West Vincent you need to cut the old political regime out for the cancer it is.  Yes West Vincent is a lovely place.  But it won’t stay that way as long as 2/3 of the Board of Supervisors is who they are.  You could stand to get a new Township Manager too.

It’s a shame that for every two steps forward in West Vincent you get these other steps backwards.

It’s also a shame that certain factions in West Vincent don’t get it. They don’t get that people don’t want to live in fear of government and elected officials (or their supporters) where they live. They don’t get that at the end of the day, people don’t want to go to meetings, they don’t want to have to speak up but if a system is broken and they are paying for it, what other recourse do they have? These people fear Chickenman for one simple reason: he tells the truth.

However, if you want to check out this newest latest and greatest version of Good Government for West Vincent the spin version, e-mail westvincentvoices@gmail.com

I really wish I could just say this newsletter was fabulous, but I can’t. It is just more  political chicanery and I find that so disappointing.

dear applicant

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I am going to have a bit of a rant. What happened to the niceties of business etiquette? Am I crazy to feel insulted when I receive a impersonal form letter?

Yes…..this is a pet peeve kind of post. (Sorry)

A couple of months ago a friend who works for a preservation-based non-profit sent me an ad for a part-time job. It was for a part-time program coordinator at Historic Sugartown on Sugartown Road in Malvern. She had worked with me on historic preservation projects where I was a volunteer and was so excited to share this with me. She encouraged me to apply.

Historic preservation is something I am quite passionate about. So I indeed decided to respond to the ad. I sat down shortly after New Year’s and wrote a very detailed cover letter to the Executive Director. I submitted it along with my resume.

I am at a point in my life where I can choose what I would like to do, and if I want to do something like this part-time I finally can. I love this little historic crossroads village, and everything in the job description I knew I could do, even if I had never worked for a museum or historical site. The position sounded ideal, interesting, and fun.

Would I die if I wasn’t offered this very part-time gig? No. It was just something that really interested me. Also, the truth is you just never know so you should always go for what interests you. Life is short.

It’s March and until today I had heard nothing. I had already figured they had given this to someone who had spent their professional life around historic sites or museums.

Late this afternoon I received an e-mail. From the Executive Director referring to me as “Dear Applicant.”

I have a name. They didn’t use it. That alone was disappointing and almost infuriating. If you are going to bother to send a rejection letter, at least use the applicant’s name.

The note said :

Dear Applicant,

I am writing to inform you that the position of Program Coordinator at Historic Sugartown has been filled. We received over 60 applications for this part-time position, so it became an extremely competitive review process. We thank you for your interest and wish you all the best in your endeavors. If you would like any feedback on your application, please do not hesitate to email me.

Thank you again for your interest.

Best regards,

They had sixty applicants. Not six hundred. Heck there are mail merge programs that can quasi personalize even a generic e-mail.

I just think that if someone can take the time to apply for something, submit a resume, and a detailed cover letter, that the people who receive the resumes and letters can at least do better than “Dear Applicant”. Maybe that is too old-fashioned and antiquated , I don’t really know. But it is how I feel.

I will note that no one ever contacted any reference I provided them with and that is fine. I can completely accept that I wasn’t the shoe to fit this non-profit’s foot. It happens. But the position interested me because it is something I would like to do if the opportunity presented itself, so I applied. No regrets.

What bothered me was the “Dear Applicant” . They did not take the time to learn my name to send me my rejection e-mail, but they would give me feedback on my application? Are they even sure which resume and cover letter I was?

I realize that it is a brave new impersonal world out there when you apply for a job, but I swear I miss the days when receipt of resumes were acknowledged, people interviewed mostly in person (versus telephone interviews, Skype, and Google Hang Outs) , and when you were rejected they at least inserted your name in the rejection letter….which used to be a letter and not just an e-mail.

That is my rant. I know they will never consider me at Historic Sugartown to even take out the trash because I wrote this post, but as the workplace has evolved to business casual it should not mean that all niceties of business etiquette should just disappear.

Just food for thought.

Thanks for listening.