I have had yet another USPS experience from hell. And I paid for something to be sent Priority Mail. It was perishable. Now it’s just rotting somewhere thanks to USPS.
It went from Richmond, Virginia to Philadelphia. Then it went from Philadelphia to Chicago. Then it went to Harrisburg, PA. Then it went to Philadelphia again. Then it went to Wilmington Delaware. Right now it’s in Salt Lake City Utah thinking about going someplace else.
The order was placed September 27.
You can’t get anyone from USPS to help you. USPS has been disemboweled and eviscerated ever since Donald Trump appointed Louis De Joy. He was of course, a major Trump and GOP donor and fundraiser. So if you want yet, another reason to #DumpTrump look no further than the United States Postal Service.
I also saw a post go by recently in a local group about someone speaking to their mail carrier to find out where their mail was and priority is being given to political mail. You know those glossy pieces of crap that clog your mailbox.
It’s absolutely ridiculous. And this is something that truly is an election issue that no one is talking about.
And yes, these articles go back to 2020 because people have forgotten about it. Everyone knows that the United States Postal Service continues to fail, but everyone is forgetting how it started and it started with Trump appointing DeJoy. 
Now this is in West Whiteland Township. This is the United States Post Office in Exton, PA. If this were a residential property, they would be getting a citation most probably, but it’s USPS so what happens? Louis De Joy shows up with a weedwacker?
The weeds are 4 feet high in places and there are dead trees. A friend of mine took these photos. I’m taking these photos to the next level because it shows you some pretty basic things wrong with USPS. Other than the fact that we hardly get mail these days and they can’t keep employees because they treat them so poorly.
I think where a possible conundrum comes in is USPS doesn’t own all of their sites. And a lot of cases they are tenants on the land where they have the post office so who is responsible? The landlord or the tenant if it’s rented and if it’s not rented and USPS owns the property who is responsible? Is USPS responsible for property maintenance or do they get to skate under Donald Trump’s cloak of immunity?
Also at this post office are little signs posted over the USPS mailboxes. The people shouldn’t use the mailboxes outside because of theft, essentially. Another friend took that photo.
I will point out that Louis De Joy, the Postmaster General is a Trump appointee. From Wikipedia:
Louis DeJoy (born June 20, 1957) is an American businessman serving as the 75th U.S. postmaster general. He was appointed in May 2020 by the Board of Governors of the United States Postal Service (USPS). Prior to the appointment, he was the founder and CEO of the logistics and freight company New Breed Logistics and was a major Republican Party donor and fundraiser for Donald Trump.[1]DeJoy is the first postmaster general since 1992 without any previous experience in the USPS.[2]His companies still hold active service contracts with the USPS, generating controversy over conflict of interest.[3]
Anyway, I don’t know what can be done, but USPS should not be above the law for property maintenance, should they? I mean it seems like they are already not responsible for stolen mail most of the time as well, right?
Yet another reason why Louis De Joy needs to go, and why when it comes to glaring basic examples like this we don’t want Donald Trump back as president because of the cronies he appoints to do nothing but spend OPM and run things into the ground, right?
Signed me, still writing under the beloved, First Amendment until Pravda drives the bus in.
I hate to sound nostalgic (AKA old!), but I fondly remember when the USPS managed to deliver mail REGULARLY. We — and our neighbors — have had no mail delivered since Tuesday, and that batch included only some of the mail that had been scheduled to land on Monday, when our carrier was also a no-show.
Because you can receive a daily email from USPS that shows images of what is scheduled to arrive in your box each day, it has been rather unsettling to see how many items qualify as missing. Well, the mystery has been solved.
This morning, my husband decided to pay a visit to the actual post office, after efforts to contact a human by phone went nowhere. A worker explained that the postal manager for the West Chester region issued an edict recently to deal with the agency’s short staffing: surreptitiously skipping delivery days. She said the office needs 80 carriers to handle the load: It has 40. As a result, she said we should expect to see a delivery every 2 or 3 days.
I guess the idea of notifying customers about the worker shortage wasn’t part of the plan. Would it really have been too difficult to put a notice in people’s boxes on their lucky delivery day? Perhaps some publicity about this problem would help solve it. Sigh. End of rant, but curious about whether this is happening in other areas.
~ Chester County Resident # 1
Now this is the second such tale in less than a week.
I have you on my mailing list but my mailman hasn’t been seen for five days. I was told that he had health problems but there were no replacements. Also, PO closed in town. So I will try for Christmas card instead.
~ Chester County Resident # 2
My second friend lives in the Borough of West Chester. She works from home and is self employed and well…mail is kind of essential.
So Louis De Joy you plastic arsehole, where’s the mail? Santa might want to deliver the Christmas cards himself I guess?
It’s time for Washington to deal with this. We need our mail. This is happening all over. It’s bullshit.
I did not think it was possible for there to be worse delivery services than Amazon Logistics ( I wrote about finding an entire big bag of dumped Amazon packages in September.) but there is worse. They are called LaserShip or affectionately known as LazyShip and LaserSh*t.
Before I get any further, enjoy this video someone did on LaserShip who delivers for all sorts of people including Sephora, Chewy, and Amazon:
Here is what New York Magazine said about them in 2017:
There are certain industries that inspire outsize amounts of rage when they screw up. Airlines are one. TV providers are another. But angry comment for angry comment, there may be no more rage-inducing business than package delivery. If you want to garner widespread customer fury, just deliver a package late or damaged and wait for the storm to roll in. LaserShip — an Uber-like service that delivers packages for Amazon, Walmart, and Sephora, among others — might just be the most hated company on the internet. Some comments, helpfully gathered by the criticism website LaserShit.com…LaserShip — and the ocean of dissatisfied customers it leaves in its wake — is an inevitable result of stratospheric growth. Reliable shipping companies like FedEx, UPS, and the USPS aren’t able to deliver all of the same-day, next-day, and two-day packages ….That’s led to parasitic companies popping up to take advantage of Amazon’s need for cheap, fast package delivery. The poster child might just be LaserShip.
Twitter and many message boards, including posts on Amazon’s own forums, are full of complaints about LaserShip. Packages aren’t delivered. Packages are delivered late ….Packages are marked as delivered and not delivered. Packages are delivered to the wrong address. Packages are often just completely lost. (The message for that one is, “LaserShip is unable to confirm control of your package at this time.”) Sometimes, an error will show up on the tracking page: “Parcel damaged and will be discarded.” Customers who attempt to contact LaserShip report being totally unable to solve their problems; they are better off contacting ….whichever company they originally purchased their item from.
When the order did not arrive by Friday, November 30, I started contacting Chewy. First LaserShip told them there was a weather exception between Montgomeryville, PA and Chester County, PA. I debunked that myth for the lie that it was.
Then of course there is LaserShip on Twitter telling me to just email them. Ummm yeah, been doing THAT for a few days and NOT ONCE have I even received an acknowledgement that I contacted them. I even checked my spam folder.
Then I was supposed to get the delivery yesterday. After a phone call to LaserShip’s corporate offices in Vienna, Virginia (703 761-9030) and they subsequently transferred me to Montgomeryville, PA they changed their story yet again. Supposedly my package was on a truck yesterday and the guy just never bothered to deliver. And then the package wasn’t on the truck today and they did not know where it was and by the end of the conversation the story changed yet again. My package was “somewhere” in the warehouse and would get delivered tomorrow, December 4th.
I do not believe them. I had to go out and buy other pet food. I also let the pet food manufacturer know what was going on. You see, I only went back to Chewy to support them.
LaserShip doesn’t give a damn about me or my package and I know that. I called them because sometimes you just have to. (You can also call LaserShip on 800-527-3764 or 804 -414-2590).
As consumers we are being increasingly driven to online shopping every day, and what we lose is good customer service and companies that actually take pride in what they do. And these predatory shipping companies are also not paying employees well enough so they do not want to take pride in their work. I have been told that by several sources when it comes to the drivers of Amazon Logistics out of the King of Prussia PA hub which services us around here, and well LaserShip is the same subcontracting business model, correct?
Problems with LaserShip are all over social media. It’s kind of crazy. They are really THAT bad.
Anyway, I just wish the companies we patronized didn’t use these cut rate shipping “solutions”. They just create more problems.
What is your mail delivery like? The only thing I like about my mail delivery are our mail carriers. And our postmaster is really nice. But that is where the liking of the U.S. Postal service ends.
THE US POSTAL SERVICE IS SO NOT IMPROVING!
I have a great post office and mail carriers BUT the US Postal Service changed how our mail gets routed to our post office to deliver to me! My mail used to go through Southeastern PA and now they route my mail through a different state— my mail routes through Wilmington, DE!
A lot of our mail goes missing. One person mailed me something almost 2 weeks ago at this point…and I should have had it in like 3 days. And yes, they had the correct address and so on.
A lot of mail is damaged or arrives partially opened like someone was taking a peek.
And sometimes it smells like the bottom of an ash tray.
And when I call to ask, well what can they do? All of the local mail gets routed out of state so it can come back in state. (Or so my postmaster tells me.)
Unacceptable. (But so is much of anything else which has born the touch of the US Government…..)